A. Gofoodieonline is an online food delivery in train exclusively for passengers travelling in trains to deliver tasty & hygienic restaurant food through our delivery partners on their train seat.

A. Passenger can order food in train by following modes:

• • On-line, the website address is https://www.gofoodieonline.com
• • Through mobile app, ‘food delivery in train’(Gofoodieonline) which can be downloaded/ install on Android through Google play store
• • By making a call / whatsapp on 7300000239.
• • By Request Call Back (RCB)
• • By Chat (Given on app / website)

A. Any passenger having valid reservation ticket can book the meal through website. The process of booking is as under:-

• • On the homepage https://www.gofoodieonline.com, Or from app ‘Food delivery in train’- Gofoodieonline available on Google pay store , enter the Train no. and train start date of journey, click on search option then Stations list shall appear/display.
• • On selecting the station at which meal is to be delivered, vendor menu will open along with item prices.
• • Select the vendor and then select the meals to be booked. Prices of meal will be displayed alongside.
• • On placing the order, follow the steps
  • 1.Confirm your details : Passenger mobile number and name in the required rows
  • 2. Deliverydetails: Passenger PNR Number of 10 digits and coach number and seat number which allot on PNR or on which food will be deliver.
  • 3.Payment Method: Passenger can use note /comment option to provide suggestion related to order, then select the mode of payment i.e. Cash on Delivery or online payment).Thereafter, confirmation of booking is to be made.

A. We believe to deliver healthy, tasty and hygienic food to our passenger and expanding our services to cover all such railway stations where traveller find difficulty to get food that makes Gofoodieonlinebest app for ordering food in train.

A. You can check menu variety on app or on website varies on stations. If on particular station unable to find Pizza, you can Order Pizza on call (7300000239) minimum Order time should 2 hrs.

A. You can easily order Jain food in train on almost every station. Order can be place through website or app after checking the menu or on call /what Sapp 7300000239 .Our call center executive will be happy to assist you.

A. On completion of transaction, SMS and email shall be generated and sent to the passenger as well as the service provider.

A. Some Vendors have specified a minimum order value. This amount varies from vendor to vendor and station to station.

A. Payment options available for making a booking are as under:-

• • Website:- Prepaid & Cash on Delivery (COD)
• • Mobile App:- Prepaid & Cash on Delivery (COD)
• • On Call:-Prepaid &Cash on Delivery (COD)

A. Passengers may lodge a complaint on the Gofoodieonline portal feedback option within 05 days from date of delivery using email id and phone no. used during booking of meals.

A. Please mail us at info@gofoodieonline.com or call, what Sapp us at 7300000239. Our customer support executive will try their level best to assist you with any problems or doubts.

A. Ordering on www.gofoodieonline.com is available 24/7/365.If you chose to order by phone, you can reach Gofoodieonline’s customer care executives from 9.00am -10.00pm.Food delivery depends on the delivery vendor operational time, usually between 8.00am-11.00pm